Rochester Tech & IT Support

Regain control of your workday with help from a trustworthy Rochester IT support specialist.

Prioritize Rapid Issue Resolutions With IT Support in Rochester

Elevate your technical support for IT and computer systems with the IT support company Rochester businesses trust.

Why choose SynchroNet for IT support in Rochester?

    • Avoid costly downtime with managed IT support services that offer unlimited 24/7 remote and on-site assistance.
    • Eliminate reactive support tickets with IT support that reduces tickets to just .75 per user per quarter.
    • Expedite day-to-day issue resolution with Rochester IT support that solves issues on the first call.
    • Get peace of mind with a 60-day no questions asked refund policy if you aren’t satisfied with our services.
    • Unlock real performance insights into your IT support and services with weekly issue analyses and trends.


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Why SynchroNet Is a Leading Rochester IT Support Specialist


Computer systems managed

25+ Years

Of supporting small and mid-sized business


Unlimited remote and on-site IT support services

Experience the Benefits of Outsourced IT Support in Rochester

Unlimited Rochester IT Support Services

Using multiple providers for IT support in Rochester, NY leads to increased costs, issues going unresolved, and a lack of consistent technical support.

At SynchroNet, we understand the frustration these situations can cause. That’s why when you partner with us, we act as your single Rochester IT support specialist.

Our team relies on The SynchroNet way to elevate your productivity and help you resume your day-to-day operations faster with IT support and services that cover:

  • Unlimited 24/7 on-site and remote support
  • IT issue remediation
  • Cloud computing support
  • Responsive helpdesk services
  • Network monitoring and alerting
  • And more

Enjoy Responsive Helpdesk Services

Information technology issues never take a day off. They can appear when you least expect them, disrupting your productivity and impacting your profits.

If your computer systems are prone to downtime, or your computer users need fast-acting device support, our managed IT support services are always ready to step in and assist.

Whether you require on-site or remote support, our helpdesk technicians resolve issues such as:

  • Login issues
  • Troubleshooting
  • Password resets
  • Network outages and downtime
  • User moves, additions, and changes
  • Malfunctioning or broken desktop and mobile devices
  • Server configuration

Dependable Remote IT Support Services

As more local businesses integrate remote work into their day-to-day operations, ensuring all computer users can connect and collaborate is a must.

Work with our IT support company in Rochester, New York and streamline remote management with trustworthy technical support that covers:

  • Unlimited helpdesk support
  • Advanced security services
  • Reliable patch management
  • And more

Ongoing Cloud Computing Support

Transitioning to the cloud offers numerous advantages, such as improvements to your flexibility and scalability. 

Monitor, manage, and maintain your cloud environment with leading IT computer support in Rochester, NY. Our services include:

  • Migration support
  • Infrastructure virtualization
  • Microsoft Azure and 365 support
  • Managed data backup and disaster recovery
  • Public, private, and hybrid cloud environment support

Elevate Your Network Performance

Your network is at the forefront of your day-to-day functions. If it is constantly experiencing outages, slowdowns, and downtime, you could face significant productivity losses as a result.

Partner with us for IT support and services that cover your business networking need, including:

  • Network security
  • Network maintenance
  • Network administration
  • Continuous network monitoring
  • Downtime and outage prevention

Reduce Recurring Issues With Our Rochester IT Support Services

Trust our Rochester small business IT support to implement root-cause fixes

Rochester IT support

Your Reliable Source for Complete IT Support Services in Rochester, New York

At SynchroNet, we believe that IT support should cover more than surface-level problems with computer systems, networks, and software applications.

Our IT support in Rochester handles all of your infrastructure needs with proactive technical support that utilizes The SynchroNet Way to provide you with:

  • Support for cloud computing
  • Reactive IT issue elimination
  • Network alerting and monitoring
  • Responsive IT helpdesk services
  • Unlimited 24/7 on-site and remote support
  • And more
IT support company Rochester

Rochester IT Support Services The SynchroNet Way

We’ve earned our status as a top local managed IT support services provider by consistently delivering quality support that creates value for your small business.

Leverage The SynchroNet Way, our proven process for success. It begins with a stress-free onboarding process that includes:

  • An initial kickoff meeting with our team
  • Transitioning your technology to our care
  • Backup of all cloud apps and critical systems
  • Securing all accessible devices within 7-10 days
  • Developing a list of objectives that combine your goals with our professional judgment
  • A review our findings with you to validate your priorities

Once you complete this process, we’ll be able to deploy your IT support services in less than 60 days.

Partner with a team that helps you generate success through information technology and a long-lasting relationship when you choose SynchroNet for IT support.

Frequently Asked Questions About Our IT Support and Services

As a leading source for IT computer support in Rochester, NY, we focus on delivering superior IT support in every engagement.

Our goal is to ensure that our Rochester IT support fully aligns with your needs. That’s why they are backed by our “100% You Can’t Lose Guarantee.”

We are so confident that you’ll see the value of our IT support services that we guarantee our team can detect, diagnose, and prevent IT issues that cause downtime.

If we cannot do so, or if our Rochester tech support is not meeting your expectations, you can take advantage of our 60-day no questions asked refund policy.

There are numerous factors that can impact the cost of your outsourced IT support in Rochester, including:

  • The size of your business
  • The complexity of your IT challenges
  • The IT support services necessary for overcoming these challenges

We offer convenient fixed fees for our IT computer support of Rochester, New York, and predictable monthly pricing that avoids nickel-and-diming you.

Before you sign on with us, you can arrange a free consultation that will help us understand the nuances of your small business. You’ll also receive a free quote.

The short answer is to resolve and remediate any immediate information technology challenges your business is facing.

Our Rochester IT support enables you to benefit from various types of IT services from one provider, such as:

  • Network support
  • Cloud computing support
  • Responsive helpdesk support services
  • 24/7 on-site and remote technical support
  • And more

Choose SynchroNet as your Rochester IT support specialist and keep your business free of recurring outages, slowdowns, and downtime.