In today’s tech savvy world, a reputation that took you years or even decades to build can be destroyed by negative reviews, or word-of-mouth. Previously, sharing an underwhelming or unhappy experience with a company was usually a one-on-one affair. It usually took place across a backyard fence or in a telephone conversation.

This may come as a shock, but kids like their smartphones ... and their iPads ... and laptops or even desktop computers. If you don't believe us, find a teenager and ask him; maybe he'll stop texting long enough to answer you.

One Pew Research poll from a couple of years ago found that kids were using their cellphones an average of 60 times a day to text someone or access social media (Facebook, Snapchat, Instagram ... etc.

Part of how we accomplish this goal is by educating our customers, colleagues and friends on technology issues and topics that can affect productivity, security, and well-being. In this special edition of SynchroNews, we'll demystify Social Engineering so that you have the information you need to avoid Human Hacking and protect your valuable data.