We'd like to introduce ourselves.

We're WNY's favorite expert IT partner for a reason. Nine reasons actually.

This is Jerry Sheehan, Your New Best Friend

Making the most of your IT is possible … and it’s more urgent than ever.


Meet Jerry, Our CEO

Let’s face it. 2020 has been one big dumpster fire. And while we deal with the fallout from COVID-19 and all the myriad ways Business-as-Usual has become Business-Unusual, there are more To-Dos on the horizon. Are you prepared for NY SHIELD Law? Do you know what you need to do – step by step and on what schedule – to keep your remote workforce compliant so that you don’t face exorbitant penalties for data breach? Are you confident your staff have the tools and knowledge to protect all non-public data while working from home? Are your tired of long waits to get IT support, especially when calls don’t resolve the issue the first time? Do you know how to make the most of your IT investment as you work to protect cashflow as we navigate our ‘new normal’? This brief video delivers nine ways we’re different because we want to be your partner to helping you answer these questions and more in the way that best protects your interests.

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SynchroNet is the Answer to Your
IT Question

SynchroNet isn’t a traditional IT managed service company that just processes help tickets and keeps your computers patched and your printers running. We are much, much more because your mission is ours. You can only do what you do if we think about how your IT’s operational health affects business performance. We therefore consider how process, efficiency, standards, and best practices contribute to your bottom line. Having SynchroNet in your corner is like having a business consultant baked into your IT support service. It makes a difference. A big one. So, go ahead and fill out this contact form. It’s a no-obligation first step. We promise you’ll feel better.
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SynchroNet is the Answer to Your IT Question

Yes, times are tough. Yes, everywhere we turn we read, “These are unprecedented times!” Yes, we know that you may feel like you have bigger fish to fry than worrying about wrangling your tech ecosystem, especially while your staff is WFH.

But NY SHIELD waits for no business. Hackers and cybercriminals are working harder than ever to part you from your data and reap the rewards of fraud, theft, and access to your intellectual property. That’s why we’re still on cloud nine: we’re happy, doing our part to keep you safe, productive, and informed. Aaaaaand, it’s a nice lead in to the nine reasons why SynchroNet is Western New York’s favorite expert IT partner. Ready? Here we go:
SynchroNet PAYS FOR ITSELF in the first 30 to 90 days by enabling your team to be more productive. ROI might just become your favorite word.
No more waiting around for help or trying to fix it yourself. We fix the reason WHY something breaks down so that we can prevent breakdowns in the future.
You can’t afford downtime, especially in a post-COVID 19 world. But is efficiency possible with a team that’s working from home? Yes! Let us show you how.
Mom said, ‘A place for everything, and everything in its place.’ That’s how we feel about processes: there’s the right procedure for every action … and yay, we won’t waste time reinventing the wheel!
Standardization makes it possible to do more with less because you know EXACTLY what to expect. We’ll help you standardize your technology over time, saving you money and effort
Documentation is on us, not you. We follow our own notes and how-tos so that you get the best result.
We keep up to date on trends by training each other. This means we have a seasoned team equipped to support your team. We’re all pushing forward together.
‘Best practices’ isn’t a buzz word to us. It’s the driving force behind all that we do … because what’s the good of standards and training if we’re not promoting the very best procedures? We take the time to evaluate what we’re doing so that we can continuously improve. It’s how we deliver the productivity gains that impact financial outcomes.
Since 1998, SynchroNet has been leading the way, transforming outsourced IT management into something greater – something our clients need and want. If you’re comparing SynchroNet to anyone else, you should know upfront it’s not apples to apples. SynchroNet is special because you are special: Our IT processes fit into your business, adapting around your needs to help you reach your goals.

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